Formation for the Conversations Leaders Are Already Having
By Mandy Cox Over the past several months, we have reflected on the reality that many Catholic leaders are being asked difficult questions about their organization’s health plan and moral commitments — often without preparation or formation for those conversations....
Formation Is Not About Having the Perfect Answer
By Mandy Cox One of the most common concerns we hear from leaders is simple: “I’m not a theologian. What if I say the wrong thing?” The question usually comes after a difficult conversation with an employee about a benefits issue. The employee asks why the health plan...
Good Intentions Can Still Undermine Mission
An HR leader recently shared a brief exchange that has stayed with us. When an upset employee asked why her contraceptive was not covered under the organization’s health plan, the response was meant to ease tension — but it unintentionally distanced leadership from mission. In this month’s article, we reflect on why even compassionate, off-the-cuff answers can quietly shape culture, and why formation matters in moments like these.
What Happens When ‘Why Doesn’t Our Plan Cover This?’ Comes Up in Real Life
Formed Leaders Form Culture Series By Mandy Cox Last month, a Catholic diocesan HR leader emailed us with a question that might sound familiar to you: “A school employee’s doctor just wrote an IUD prescription for a medical condition, and now the employee is asking...
Formed Leaders Transform Culture
By Mandy Cox Every day, Catholic employers face deeply personal questions about health benefits that intersect with Church teaching. How leaders handle those moments can either strengthen or undermine the mission of their organization, which is why we are developing...